The tech team at LFS with their client onboarding solution Minerva continue to welcome more law firms, with the latest being the Beyond Group and its specialist conveyancing team.
Manchester-based and led by property lawyer Sarah Edwards, Beyond Conveyancing are future-focused and keen to offer high-quality conveyancing services with a strong emphasis on great communication with their clients.
With a busy team and having already adopted some key legal technologies, Sarah was looking for a more efficient way to ensure effective communication with clients and in turn speed up the way in which Beyond meet their AML and KYC obligations.
Having reviewed the market extensively the integration with Advanced Legal’s P4W, delivered by LFS Partner Orchard Rock, was key to her decision to implement Minerva as it ensures an improved process internally, but also will enable Beyond Conveyancing to win more business.
Having now used Minerva for several months, Sarah and her team are really seeing the benefit;
“The Minerva solution has made quoting and onboarding clients much quicker and easier for us. We pride ourselves on providing the very best in client communications – Minerva helps make the customer journey that much easier. Significantly we have been able to really reduce the amount of post we send and therefore the amount of paperwork the clients have to complete.”
Commercial Director at LFS, Ben Mills says
“It is brilliant to welcome such a forward-thinking firm as a customer. Beyond Conveyancing have a strong brand and identity which they are looking to couple with the very best technology solutions, ensuring their clients have the best experience possible. They are exactly the type of firm who “get” how important the customer experience is. Sarah and her team are a pleasure to work with”