Industry insights

2020 – the year of growth for legal tech experts

This last year, despite the challenges of the pandemic, has seen significant growth with 100 law firms now using the Minerva solution, over 30 having deployed the full solution since launching at the start of 2020.

Rising numbers

With transactions totaling 90,000 from June 2020 to date, this figure continues to rise month on month with over 100,000 Enhanced AML ID checks in the same date range. You can see how rapidly law firms have adopted Intelligent Client Onboarding™.

Investing in new talent

The management team have had the pleasure of welcoming some amazing new people to LFS HQ in the company’s mission to bring intelligent client onboarding to as many law firms as possible with Minerva. The 20 strong team now includes an Implementation Consultant additional Software Developers and an Integrations Manager. Additionally, there has been investment in marketing, customer success and application consultants.

Product Development

There is a commitment to continual investment in the development of products with a dedication to creating the very best user experience for both law firms and their clients. This has seen LFS work closely with our early adopter group ensuring client led development and delivering an enhanced UI, new functionally and an impressive MI Dashboard library.

Historic new HQ

With an expanding team, LFS are on the move to new premises at Mobbs Miller House in Northampton and located in the famous boot and shoe quarter, the team are thrilled to have new offices in such a historic location.

Valuable integrations

Making sure the process is as easy as possible for law firms, Minerva is integrated with over 10 complimentary solutions. Forging and nurturing some fantastic relationships with providers like Advanced ALB, Proclaim, Partner for Windows, Osprey, Thomson Reuters Mattersphere and Lexis Nexis Visual Files has delivered real value to clients and ensures their clients can benefit from the best in Intelligent Client Onboarding.

Key partnerships

Making life easier for law firms is Minerva’s goal. Part of the solution is allowing clients to pay monies on account securely and with ease. Using either Stripe or Pay 360, both of which are integrated with Minerva, an impressive £1.1m has been processed since the start of March.

The team at LFS have years of experience in the Legal Sector and recognize the value in working alongside the best complimentary partners recently announcing partnership agreements with Armalytix ,Forms Evo, CS Partnership , Rubix, Techedia and Orchard Rock.

Commercial Director, Ben Mills says

“The Legal Technology marketplace has always worked best when suppliers work together, partner with their law firm clients and develop solutions that put customer needs first. In 20 years in this sector I have never seen so much collaboration and consolidation and it is always great to connect with some real experts in their field, the best part is we’ve only just begun!”

Welcoming new firms all the time

LFS are thrilled to have welcomed so many new clients over the last 12 months. As word gets out about how much Minerva can help speed up processes, providing peace of mind for risk and compliance and is saving time and money for law firms. The team have a strong pipeline of opportunity to deliver over the next few months.

Ahead of the game – digitisation and up-front information

LFS has a strong history in the Estate Agency and Conveyancing sectors, and as such Minerva is already offering game-changing solutions to both. A much talked about subject throughout the year, PIQ and upfront material information has been a hot topic. As part of a scheme created by LFS, Minerva has now delivered 2,700 up front buyers packs since July 2020 across the Northwest – well ahead of the Law Society’s Pilot.

A new look  

As referenced, LFS continue to invest in their marketing and sales activities, significantly with a brand refresh to better reflect their mission to deliver truly intelligent client onboarding.

Mark Hemmings, Managing Director at LFS concludes

Wow, what a year on reflection.  Like our client, the LFS team have worked extremely hard in testing conditions.  We’ve built 10+ integrations and added a heap of functionality to the Minerva product. We are pleased to have so many clients using Minerva , driving high transaction volumes.  A true testament of a great team and a great product. We are now embarking on our next phase of the Minerva, investing in new premises, more people and strengthening the product with key partnerships.  An exciting time to be part of the Minerva journey!” 

LFS has an exciting future with Minerva – join the journey and get in touch today.

Schedule a no-obligation demo or request more information

Minerva’s client onboarding solution blends seamlessly into law firms’ existing workflows to create great client experiences.

It would be great to talk with you about your firm’s current processes and how Minerva can help you onboard clients more efficiently.

You can book a time in my diary here.

Best wishes,

Alice Hemmings | Sales Executive
Email: alice.h@lawfirmservices.co.uk
Call: 01604 312146

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