Minerva

Industry insights

Minerva – making life easier for law firms through powerful integrations

Making life easier for law firms is Minerva’s goal. The team at LFS have years of experience in the Legal Sector and recognise the value in working alongside the best complimentary partners. Developing key relationships with leading tech providers has been at the core of the development of the Minerva solution. The integration with Orchard Rock is a prime example of this.  

Commercial Director, Ben Mills says “The Legal Technology marketplace has always worked best when suppliers work together, partner with their law firm clients and develop solutions that put customer needs first. In 20 years in this sector I have never seen so much collaboration and consolidation and it is always great to connect with some real experts in their field, and working with the team at Orchard Rock has proved to be really complimentary for our clients who already use P4W”

Orchard Rock Development was born out of a shared desire to help lawyers maximise their return on investment in their IT systems. 

They are now committed to producing first class legally compliant workflows that work out “of the box”, in addition to delivering high quality bespoke solutions. Working with the team at LFS to deliver the very best and efficient integration of Minerva into law firm workplace workflows is proving to be a real success.

A great example of this is when the Beyond Group selected Minerva as its preferred onboarding partner.

Having reviewed the market extensively, the team at Beyond concluded that the integration with Advanced Legal’s P4W, delivered by LFS Partner Orchard Rock, was key, making the decision to implement Minerva an easy one.   

Having now used Minerva for several months, Sarah Edwards, Partner at Beyond Conveyancing and her team are really seeing the benefit;

The Minerva solution has made quoting and onboarding clients much quicker and easier for us. The integration with our existing CSM was made so easy, it was slick and we did not even really notice! We pride ourselves on providing the very best in client communications – Minerva helps make the customer journey that much easier.  Significantly we have been able to really reduce the amount of post we send and therefore the amount of paperwork the clients have to complete.”

Director, Richard Wilson from Orchard Rock says of the partnership; Working on the Minerva integration with the team at LFS was a no brainer for us as it gave us a real opportunity to maximise efficiency in the file opening process for current and future clients. From the first time we saw Minerva in action we knew this was the right client on-boarding package for us to integrate into our Property Focus conveyancing workflow and Advanced Legal’s P4W. The fact that client entities and the matter are created in P4W with the click of a couple of buttons (including being conflict checked) and that the quote document, protocol forms, ID documents and fees are automatically attached to the newly created matter is making a huge difference to our clients. Great client feedback like “File opening has been reduced from over 30 minutes to around 3 minutes.” tells me we got it right!

Schedule a no-obligation demo or request more information

Minerva’s client onboarding solution blends seamlessly into law firms’ existing workflows to create great client experiences.

It would be great to talk with you about your firm’s current processes and how Minerva can help you onboard clients more efficiently.

You can book a time in my diary here.

Best wishes,
Ben

Ben Mills | Commercial Director
Email: ben.m@lawfirmservices.co.uk
Call: 01604 312146

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