Minerva

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August 2021

How to ensure your law firm is attractive to the millennial purchaser

Millennials are now aged between 25 and 40. And as this group makes its way up the career ladder, the millennial pound is strengthening as the generation enters its prime spending years. As such, millennials should be a target customer group for most legal businesses. According to recent reports, over 50% of first-time homebuyers are …

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HM Land Registry Digital ID – explained

Video: HMLR Digital ID and signatures – all you need to know Despite the coronavirus pandemic having unprecedented ramifications across the globe, it has proved to be a positive catalyst with technological projects being accelerated in the conveyancing landscape. Last year HM Land Registry (HMLR) recognised the urgent need for a more secure, efficient, easy …

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Creating Great Customer Service in Conveyancing

https://vimeo.com/577164127 Webinar How do we continue to create great customer service in a time of pressure? As an industry, conveyancing has always had to finely balance the demands of the client, the agent. the broker, the panel manager and any other party who might be involved! The past twelve months have seen unbelievable pressure for …

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How digital onboarding can give your firm a competitive advantage

In today’s world of e-commerce and online banking, consumers expect instant access to services in a safe and secure environment. In the legal industry, meeting the needs and expectations of clients is key in an evolving, challenging and competitive legal environment. Unrivalled client experience differentiates law firms from competitors and added value will give fee …

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