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Industry Insight

Re-opening your office and ensuring compliant client on-boarding post lockdown

As offices across the UK re-open following a long period of lockdown, there are bound to be loads of things on your ‘to-do’ list. Not least because the legal sector has been forced to put some critical tasks on the backburner while navigating the challenges of Covid-19. As your firm weighs up the necessary tasks …

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Digital signatures and identity – where is it going?

In September 2019, the Law Commission confirmed that electronic signatures could be used to execute documents, including where there is a statutory requirement for a signature. As a result, the Commission hoped to “end uncertainty and increase confidence in the use of this technology”. Nevertheless, two years later, many legal providers are still unsure about …

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How to ensure your law firm is attractive to the millennial purchaser

Millennials are now aged between 25 and 40. And as this group makes its way up the career ladder, the millennial pound is strengthening as the generation enters its prime spending years. As such, millennials should be a target customer group for most legal businesses. According to recent reports, over 50% of first-time homebuyers are …

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HM Land Registry Digital ID – explained

Video: HMLR Digital ID and signatures – all you need to know Despite the coronavirus pandemic having unprecedented ramifications across the globe, it has proved to be a positive catalyst with technological projects being accelerated in the conveyancing landscape. Last year HM Land Registry (HMLR) recognised the urgent need for a more secure, efficient, easy …

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Creating Great Customer Service in Conveyancing

https://vimeo.com/577164127 Webinar How do we continue to create great customer service in a time of pressure? As an industry, conveyancing has always had to finely balance the demands of the client, the agent. the broker, the panel manager and any other party who might be involved! The past twelve months have seen unbelievable pressure for …

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How digital onboarding can give your firm a competitive advantage

In today’s world of e-commerce and online banking, consumers expect instant access to services in a safe and secure environment. In the legal industry, meeting the needs and expectations of clients is key in an evolving, challenging and competitive legal environment. Unrivalled client experience differentiates law firms from competitors and added value will give fee …

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Top tips when looking for your eIDV provider

Over the last few years, there has been a substantial increase in Electronic Identity Verification (eIDV) solution offerings in the legal industry. The need to use these platforms has been largely driven by Covid-19, accelerating the technology innovations in the industry and accelerating  progress within the sector. It without doubt has been the driving force …

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Does your firm rely on conveyancing referrals from Estate Agents?

Over the last 12 months there has been a concerted campaign by the Home Buying and Selling Group, the Conveyancing Association and the Bold Legal group to promote the provision of upfront information for all property sales. Only earlier this year Trading Standards commissioned a survey of all agents to determine what information should be included in the disclosure of material facts  to make …

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Minerva Users celebrate huge success at inaugural British Conveyancing Awards

Yesterday, the conveyancing industry came together, virtually, from across the country to recognise the incredible work and efforts made by everybody over the last year or so. With lots of anticipation, here at Minerva we were really proud to have had so many of our customers make the shortlist! Even prouder to have some winners! …

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Trading Standards says getting properties ‘market ready’ is welcome news

In an article drafted by James Munro, for Property Industry eye, the Head of the National Trading Standards Estate and Letting Agency team makes it clear that having agents encourage the engagement of a lawyer or conveyancer from a property’s listing is the best way to improve transaction times and mitigate mistakes. In the article Munro …

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